Question 1

How many guest does your venue accommodate?

Accepted Answer

Hampden Location: The guest count depends on the setup for the event. For a traditional sit down dinner with round or square tables, we can seat 70 people. Theatre style seating can seat 70. For standing only, we can accommodate 80 people.

White Marsh Location: The guest count depends on the setup for the event. For a traditional sit down dinner with round or square tables, we can seat 100 people. Theatre style seating can seat 100. For standing only, we can accommodate 130 people.

Question 2

Do you require a deposit?

Accepted Answer

Yes, we require a 50% deposit of your total package price (includes required $300 refundable security deposit/accidental fee) and the remaining balance is due 30 days before your event. If your event is less than 30 days away, the full amount is due at the time of booking. For example, if you select tour Gold Package at our Hampden Location, it would be: $900 (Gold Package Price) + $300(Refundable Security Deposit) + Maryland State Tax = $1,200 + Maryland State Tax.We take 50% of your total package price to book and secure your date = $600 + Maryland State Tax. 30 days before your event, the remaining balance of $600 + Maryland State Tax is due. Again, if your event is less than 30 days away, the full balance of your package price plus the refundable security deposit is due.

Question 3

How do I reserve the date?

Accepted Answer

Start by filling out the Event Venue Inquiry by selecting "Book Now" under one of the packages offered in the "Rental Pricing" Tab. Once you choose a date and package and we confirm availability, we will email the venue contract and curated proposal. You will then sign the contract and payment will be collected electronically through the client portal.

Question 4

What is the incidental/damage fee?

Accepted Answer

The incidental/damage fee is already included in your total at the time of booking. After your event, the facility will be inspected to make sure that the venue was put back in its original condition and all rented items are returned. If damage is found and/or items are missing, the deposit will be forfeited and will not be returned. If no damage is found nor any items are missing, it will be refunded in its entirety back to the original payment method.

Question 5

Do you have a kitchen?

Accepted Answer

Hampden Location: Our suite does not have a kitchen. All food should be prepared prior to arriving at the venue.

White Marsh Location: Our suite does have a kitchenette. However, all food should be prepared prior to arriving at the venue. No onsite cooking is allowed under any circumstances.

Question 6

Do you allow outside catering?

Accepted Answer

Yes, we do allow outside catering. We also have preferred caterers who offer discounts to our clients. Email/Call us to obtain more information about our caterers.

Question 7

Do you offer tours of your space?

Accepted Answer

Yes, our tours are by appointment only. In order to book a tour with us, select "Book Tour" and fill out the information requested of you. Then you will be prompted to schedule a tour with us! We offer tours throughout the week at different timeframes!

Question 8

Can I choose any time to have my event?

Accepted Answer

Monday through Thursday are open event window timeframes. For Friday through Sunday, you must book within the set time windows. For hours outside of the set timeframes, please contact the venue for availability. ​

Question 9

Is alcohol allowed in your venue?

Accepted Answer

Yes. You can serve alcohol to your guests.

Question 10

Does the rental timeframe include setup and breakdown?

Accepted Answer

Yes, it does. Your rental period includes setup and breakdown/cleanup time. You can feel free to utilize the time that best fits your needs as long as you do not come before your contracted start time and do not stay after your contracted end time. If you need additional hours, you can add it to your package (based on availability).

Question 11

Can I add something to a package?

Accepted Answer

Yes. We have a variety of items that you can add to your package for an additional fee. Also, our in-house manager will work with you to customize your package based on your needs.

Question 12

How much does it cost to add additional hours?

Accepted Answer

The additional cost is $150/per hour and it is based upon availability. Additionally, we have a $300 after fee if your event goes past 12:00am.

Question 13

Can I bring extra decor for my event?

Accepted Answer

Of course, however we do not set up any decor that we do not provide.

Question 14

Is there anything not allowed in the venue?

Accepted Answer

Yes. There are some prohibited activities and items when renting the venue.
-          No smoking/vaping
-          No alcohol sales (can still serve, but no 
	money exchange for drinks)
-          No hookah
-          No smoke or fire
-          No loitering
-          No glitter
-          No nails
-          No animals
-          No tape
-          No screws
-          No staples
-          No confetti
-          No crazy string spray
-          No paint
-          No open flames: Candles must be placed 
	inside a vase or container
-          No adhesives to the wall for hanging (i.e. 
	zip ties, chains, threads for sewing, or glue)
-         No onsite cooking allowed

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Question 15

How is Parking?

Accepted Answer

Hampden Location
We offer ample free street parking directly along Chestnut Avenue, right outside our suite. The street comfortably accommodates up to 70 guest vehicles with ease.

White Marsh Location
We offer abundant free parking located in the front, rear, and along the side of our venue, allowing us to comfortably accommodate events with up to 100 guests.

Frequently asked questions